- Customer may return product within 30 days of receiving items, based on delivered date shown by the tracking number.
- Full item refund is granted with prior return authorization. Item must be returned in new condition with all the original packaging.
- Unfortunately, we do not issue refunds for the shipping charge.
- Partial refund or 15% restocking fee may apply if customer returns item without authorization, item condition is not new, or there is no original packaging included.
- Customer shall pay return shipping fee if reason for return details are not given, or picture did not demonstrate defects/damage.
- All return items must include customer name and order ID number. Please contact us if you don’t know the order ID number.