• Customer may return product within 30 days of receiving items, based on delivered date shown by the tracking number.
• Full item refund is granted with prior return authorization. Item must be returned in new condition with all the original packaging. Shipping charge will not be refundable.
• Partial refund or 15% restocking fee may apply if customer returns item without authorization, item condition is not new, or no original packaging included.
• Customer shall pay return shipping fee if item shows no proof of defect or damage.
• All return items must include customer name and order number. Please contact us if you don’t know the order number.
We are committed to selling excellent quality product and strive for 100% customer satisfaction.
For more details, please contact firstname.lastname@example.org or call us at (213) 293-7702.