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Contact
customersupport@malibuskye.com
Store info

Mon-Fri, 9am-5pm

Mon-Fri, 9am-5pm

Returns

Return Policy

  • Customer may return product within 30 days of receiving items, based on delivered date shown by the tracking number.
  • Full item refund is granted with prior return authorization. Item must be returned in new condition with all the original packaging.
  • Unfortunately, we do not issue refunds for the shipping charge.
  • Partial refund or 15% restocking fee may apply if customer returns item without authorization, item condition is not new, or there is no original packaging included.
  • Customer shall pay return shipping fee if reason for return details are not given, or picture did not demonstrate defects/damage.
  • All return items must include customer name and order ID number. Please contact us if you don’t know the order ID number.
We are committed to selling excellent quality product and strive for 100% customer satisfaction. For more details, please contact customersupport@malibuskye.com or call us at  (323) 538-5200.